We currently work to a FIVE working day dispatch time for all free delivery and standard delivery orders. Orders made before 1pm using our Special Delivery option will be packed and shipped same day, for next day delivery. Orders placed Saturday or Sunday using Special Delivery will dispatch on Monday, for Tuesday delivery. Orders made after 1pm using our Special Delivery option will be packed and dispatched next day.
If your order requires personalisation or a gift note, and is needed within a tight time frame please contact us first – we’ll do our best to get it done sharpish!
A dispatch notification is sent when your item has been dropped off at the post office. Tracking information is only provided with Special Delivery orders. If you have arranged for a signed for delivery, please ensure someone is available to sign for the package at the other end. We cannot instruct whoever delivers your post to leave these parcels without a signature.
If your gift is intend for a specific date then we can add a ‘Don’t Open Until dd/mm/yyy’ notice to the outside of the package. This means that you can send the package in good time, but still make sure it isn’t opened before the special date.
International Shipping is available – please contact us for shipping times and rates.
Please note customers are responsible for duties or custom fees incurred in the country of receipt.
We ensure that all our products are well packaged to prevent any accidents in the postal system.